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AI & Automation

AI Built for the Auto Glass Industry

AGX uses AI to speed up your workflows, reduce errors, and give you instant answers about your business — without replacing your team.

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JACK AI

Ask JACK AI Anything About Your Shop

JACK AI is an intelligent assistant built directly into AGX and trained on auto glass industry workflows. Ask it questions about your jobs, your customers, or your revenue in plain English — and get an instant, accurate answer. It also guides you step-by-step through any task in the system.

  • Vehicle lookup by year, make, model, and body style
  • NAGS price tiers applied automatically
  • ADAS calibration and chip repair line items built in
  • Convert quote to work order in one click
  • Custom parts support
VIN-Based Glass Identification

Get the Right Glass Every Time

Enter a VIN and AGX identifies the correct windshield, door glass, or back glass for that specific vehicle — reducing wrong orders, cutting re-order delays, and speeding up every quote and work order you create.

  • Automatic glass identification by VIN
  • Reduces costly wrong-part orders
  • Speeds up quote and work order creation
  • Works directly in the Fast Quote and New Workorder screens
Automated Workflows

Let AGX Handle the Repetitive Work

AGX automates the status updates, notifications, and routine tasks that eat up your team’s time — keeping every job moving without anyone having to manually chase it.

  • Automated job status updates
  • Trigger notifications and alerts
  • Reduce manual co-ordination between CSRs and technicians
  • Real-time sync across all users and devices
AI Campaigns & AI Call Logs

AI-Powered Customer Outreach

AGX is expanding its AI capabilities to help you reach out to prospects automatically and log customer calls with AI-generated summaries. These features are currently in Beta and being rolled out to early access customers.

  • AI Campaigns: automated prospect outreach
  • AI Call Logs: automatic call summaries
  • Customer re-engagement workflows
  • Early access customers get first access to Beta features
Customer & Job History

Every Customer's History at Your Fingertips

Pull up any customer’s full job history, billing records, and contact information instantly. Manage parent accounts with multiple branch locations and contacts, all in one place.

  • Full job and billing history per customer
  • Parent account and branch/contact hierarchy
  • Active and inactive contact tracking
  • Import from QuickBooks Online or GlassBiller
  • Sales rep assignment

Why Automation Changes Everything

Reduce Costly Errors

Prevent wrong-glass orders and scheduling conflicts before they happen — saving time and money on every job.

Save Time Across Every Job

Automate decisions and repetitive tasks so your team spends their time on work that actually matters.

Improve Operational Accuracy

See real data instead of manual guesswork — and act on it with confidence.

Scale Without Complexity

Handle more jobs and more shops without adding headcount or management overhead.

Capture Job Data

Every customer request, vehicle detail, and job requirement is entered into AGX — once. The system takes it from there.

Automate Decisions

AGX applies your price tiers, identifies the right parts, and keeps statuses updated automatically — without manual intervention.

Execute & Track

Jobs move through your workflow with real-time visibility. JACK AI answers questions and surfaces insights as your business grows.

Ready to Run Your Auto Glass Shop Smarter?

See JACK AI and AGX’s automation features in a live demo — built for auto glass from the ground up.

Book a Free Demo

Free setup · No credit card required · 15-minute walkthrough