Product Roadmap

We’re Building Fast. Here’s What’s Next.

AGX is an actively developed platform and we ship new features constantly. These are the capabilities currently in development — coming soon to every AGX account.

Coming Soon — Near Complete

Features Finishing Development

COMING SOON
Communications

2-Way SMS & Email From the Job

Text or email your customer directly from within their work order — no switching to your phone or a separate email client. The full conversation thread is logged against the job automatically.

  • 2-way SMS texting with customers from within the job screen
  • 2-way email with customers from within the job screen
  • Full conversation thread logged to the job record
  • Powered by Twilio — no additional tools needed
COMING SOON
AI & Automation

Auto-Quoting

The system quotes for you. Enter the vehicle, the service type, and the ZIP code — and AGX generates and sends a price estimate to the customer automatically. No CSR involvement required for standard jobs.

  • AI-generated quotes sent directly to the customer
  • Based on vehicle, service, ZIP, and your price tier rules
  • Works for standard windshield, door glass, and back glass jobs
  • Frees your CSRs for complex jobs and upsells
COMING SOON
AI & Automation

AI Alpha — Higher Accuracy & Better Visuals

The next generation of JACK AI with a significantly higher accuracy rate, improved response quality, and a redesigned interface that makes interacting with your shop data even faster and more intuitive.

  • Higher accuracy rate on business queries
  • Improved natural language understanding
  • Redesigned AI interface with better visuals
  • Faster response times and richer data outputs
COMING SOON
AI & Automation

AI CSRs — Inbound & Outbound Calls

AI-powered customer service reps that handle inbound calls (quote requests, appointment bookings, status inquiries) and outbound calls (confirmations, follow-ups, re-engagement) — integrated directly into AGX so every call is logged against the right customer and job.

  • AI handles inbound calls: quotes, bookings, status inquiries
  • AI handles outbound: confirmations, follow-ups, re-engagement
  • Every call logged to the customer record in AGX
  • Scales your front desk without adding headcount
COMING SOON
Operations

Full Warehouse Management System

A complete upgrade to AGX’s current inventory module — adding advanced warehouse workflows, bin locations, cycle counting, and deeper integration with glass supplier ordering. Built for shops managing high-volume inventory across multiple locations.

  • Advanced warehouse workflows with bin location tracking
  • Cycle counting and inventory reconciliation tools
  • Deeper supplier ordering integration (Nielsen, Pilkington, Mygrant)
  • Multi-location warehouse management in a single view
COMING SOON
Accounting

In-House Accounting System

A native accounting module built directly into AGX — for shops that want to manage their books without a separate QuickBooks subscription. Full P&L, expense tracking, payroll integration, and financial reporting all inside the same platform.

  • Native P&L and income statement
  • Expense tracking and categorisation
  • Payroll integration
  • Full financial reporting without leaving AGX
  • Still compatible with QuickBooks export for shops that prefer it
COMING SOON
Service Types

Flat Glass Support

Expanding AGX beyond auto glass to support flat glass jobs — commercial windows, storefronts, and residential glass. The same quoting, scheduling, and invoicing workflows your team already knows, extended to a new and growing revenue stream.

  • Quote, schedule, and invoice flat glass jobs in AGX
  • Commercial, storefront, and residential glass support
  • Same workflow as auto glass — no retraining required
  • Separate job type categorisation for reporting accuracy

Stay Ahead of Your Competition

Early access customers get new features first. If you’re already on AGX, these upgrades roll out to your account automatically — at no extra cost. If you’re not on AGX yet, this is the platform your competition is moving to.

Free setup · No credit card required · 15-minute walkthrough