Shop Operations
Manage Every Job From Start to Finish
Create, assign, and track every auto glass job from one dashboard — with real-time visibility and zero errors.
Fast Work Order Creation
Create a Quote or Work Order in Minutes
Enter the vehicle year, make, model, and body style. AGX looks up the right parts and applies your NAGS price tiers automatically. Add ADAS calibration or chip repair as a line item in one click. When the customer says yes, convert to a work order — no re-entering data.
- Vehicle lookup by year, make, model, and body style
- NAGS price tiers applied automatically
- ADAS calibration and chip repair line items built in
- Convert quote to work order in one click
- Custom parts support
Smart Scheduling
Put the Right Technician on Every Job
Assign jobs to technicians with a drag and drop. See everyone’s schedule side by side, spot gaps before they become problems, and make adjustments in seconds. Works for both in-shop and mobile service technicians.
- Drag-and-drop scheduling board
- Side-by-side technician view
- Week and day views
- Map view with technician routes
- Mobile service mode supported
Real-Time Job Tracking
Always Know Where Every Job Stands
Your jobs move through a visual Kanban board that your whole team can see. Quotes flow from Draft through Awaiting Approval to Converted. Work orders move from Unassigned through Scheduled, In Progress, and Completed. Nothing falls through the cracks.
- Separate Kanban boards for Quotes and Work Orders
- Job statuses: Unassigned, Scheduled, In Progress, Completed, Cancelled
- CSR and technician scoreboard on the dashboard
- Multi-shop visibility in one view
Insurance & Claims Support
Every Field an Insurance Job Needs — Built In
AGX work orders include all the fields insurance jobs require, built directly into the form. No workarounds, no custom fields needed. Just fill in the details and go.
- Policy number and referral/dispatch number fields
- Cause of loss tracking
- Separate billing address (Bill To) support
- Loss date and install date fields
- Second technician assignment
Customer & Job History
Every Customer's History at Your Fingertips
Pull up any customer’s full job history, billing records, and contact information instantly. Manage parent accounts with multiple branch locations and contacts, all in one place.
- Full job and billing history per customer
- Parent account and branch/contact hierarchy
- Active and inactive contact tracking
- Import from QuickBooks Online or GlassBiller
- Sales rep assignment
Create Quote
Customer calls or submits a web request. Enter their vehicle, choose parts, and build an accurate, itemised quote in minutes using your NAGS price tiers.
Convert & Schedule
Customer approves the quote. Convert it to a work order in one click, assign a technician, and schedule the job — all without re-entering any data.
Execute & Complete
The technician gets their job on the mobile app. They complete the work, update the status, and the job moves to invoicing automatically.
Ready to Run Your Auto Glass Shop Smarter?
See how AGX handles your shop’s full job workflow — from first quote to completed invoice.
Free setup · No credit card required · 15-minute walkthrough